Store updates
Changes to pages, products and settings whenever you need them.
All services
Ongoing Support Help when you need it.
Store updates, troubleshooting, maintenance and monthly support from a team that knows your store.
Overview
How PrimeSphere helps
Things break, apps update and new ideas come up. With ongoing support you have a team on hand that already knows your store, so problems get fixed quickly and small improvements happen every month.
What's Included
Ongoing Support services
Troubleshooting
Fast help when something stops working, from checkout issues to app errors.
Maintenance
Regular health checks so small problems are caught before customers notice.
Monthly support
A set amount of help each month for updates, fixes and improvements.
How It Works
Simple from start to finish
- 01
Pick a plan
We agree on the level of monthly support that suits your store.
- 02
Send requests
Reach us by email or chat whenever something comes up.
- 03
We handle it
We fix, update and report back, month after month.
Your Team
The people looking after you.
Our owner and managers, the team you can reach whenever something needs fixing, changing or a second opinion.
More From PrimeSphere
Other services
Ready to get started with Ongoing Support?
Tell us about your store and what you want to achieve. We will reply with a plan and a quote.
Start a Project